Privacy policy
CORA Food POS is a billing app for the cashiers of hotels and restaurants that use CORA. It is operated by Techcora Corporation ("we"). This policy explains what personal data the app handles, why, and what choices you have.
Who uses the app
The app is for staff of a hotel or restaurant who have a CORA staff login. Your hotel or restaurant decides which staff have logins and which store you bill for. The app is not for the general public.
What data the app handles
- Your login. Your CORA email or phone and password are checked by our sign-in service (Keycloak). The app keeps the sign-in token on your device so you stay signed in. It also reads the merchant and store that your login belongs to.
- Your profile. Your name, and the phone number you type on the Account page. The phone number is kept on your device, not on your CORA login.
- Bills. The items, quantities, amounts, taxes, discounts, payment split (cash, UPI or card), credit and dues, returns, and the cashier who made each bill.
- Customers. If a bill has a customer, we store the customer's name and phone number on that bill, and use the phone number to find the customer again on later bills.
- Printer. The Bluetooth printer you pair, and its settings. Receipts are printed through the phone's Bluetooth connection.
- Support logs. The app keeps a short log on your device. It is sent to us only when someone presses Send the app's log in Settings. A sent log contains the phone model, the app version and the last 200 log lines.
The app does not use advertising or analytics SDKs, and it does not track you across other apps or websites.
Why we use it
- To sign you in and show the menu, settings and bills of your own hotel or restaurant.
- To record bills, payments, returns and dues for that hotel or restaurant, and to print receipts.
- To find and fix problems when you ask us to look at a log.
Where the data is stored
Bills, customers and settings are stored on our servers for your hotel or restaurant. Bills that are open, held or waiting to print are also kept on the phone until they are sent. Clearing the app's data on the phone removes what is kept only on the phone.
Who we share it with
We do not sell personal data. Your hotel or restaurant can see the bills and customers recorded for it. We use service providers that host our servers and our sign-in service, and only to run the app. We share data when the law requires it.
How long we keep it
Bills, and the customer name and phone number recorded on them, are kept for 8 years from the end of the financial year in which they were made. This follows the tax record-keeping rules that apply to us: GST requires records to be kept for 72 months after the annual return for the year, and the Companies Act, 2013 requires books of account to be kept for 8 years. Support logs are kept for 90 days, then deleted.
Your choices and rights
You can change your name and phone number on the Account page, and change your password there. Your hotel or restaurant can remove a staff login. To ask for access to, correction of, or deletion of your personal data, contact us at info@techcoracorp.com. We will answer within the time required by law.
Children
The app is for staff with CORA logins and is not directed at children.
Changes to this policy
If we change this policy, we will update the date above and, where the change is important, tell you in the app.
Contact
Techcora Corporation. Email: info@techcoracorp.com